Refund Policy

Last updated: 4 January 2026

1. Digital Products & Online Courses

Due to the digital nature of our courses and instant access to content, refunds are limited and subject to the conditions below.

1. Eligibility for Refunds

You may request a refund only if all of the following conditions are met:

The refund request is made within 24 hours of purchase, and
You have not progressed past Module 1 of the course

Once a student has progressed beyond Module 1, the course is considered accessed and consumed, and no refund will be issued.

2. How Progress Is Determined

Course progress is tracked through our learning platform. By enrolling, you acknowledge that accessing course content constitutes usage of the digital product.

3. How to Request a Refund

To request a refund, please contact us within the 24-hour period at admin@hersacredvoice.com.au.

Please include:

Your full name
The email address used at checkout
Your order confirmation or receipt

Refund requests that do not meet the eligibility criteria will not be approved.

4. Non-Refundable Situations

Refunds will not be provided for:

Requests made after 24 hours from purchase
Users who have progressed past Module 1
Failure to complete the course

6. Contact Us

If you have any questions about this Refund Policy, please contact:

Email: admin@hersacredvoice.com.au